Customer Centric Archives

Mega Trend 3: Customer Experience – The New Age Way

Customer Experience er tredje Mega Trend – jeg kalder den her for “UBER – metoden”. Customer Experience er større end marketing, det er en ledelsesfilosofi, og en vækststrategi der også giver marketing nye greb og metoder at arbejde efter. Marketing er industriens greb til at sælge varen til forbrugerne. Hver gang industrien oplever en revolution, udvikles der i […]

Hvad er customer experience?

Hvad er Customer experience? Customer experience er en vækststrategi og en ledelsesfilosofi. Man kan se det som en paraply eller en ramme, man sætter for sin virksomhed og måden virksomheden skal agere på. Der er tale om en anti-silo tankegang. Grunden til at vi har organiseret os i siloer, er fordi det er nemmere for […]

"Mie is one of the cleverest, sharp minded, talented and motivational people I have had the privilege to work with."

"Mie is experienced, hardworking and always positive. She is quick to take initiative and not afraid to fight for her ideas. She makes things happen."

"Many businesses talk about taking a customer centric approach, but Mie truly put this into action. It has been a great, educational, and motivating experience for me to work for Mie. Congrats to those who will have the pleasure of working with Mie in the future."

"Mie is an experienced sales and marketing executive with a digital mindset, which makes her a good fit for companies with digital ambitions."

Tidligere

Næste