Customer Experience is the new marketing
Marketing is the way in which products are advertised and sold to consumers. With each industrial revolution, we have seen shifts in how products, services, and businesses are marketed to potential customers.
We are currently in the Fourth Industrial Revolution, where modern smart technology – such as the internet, artificial intelligence, robotics, and more – help automate traditional manufacturing and industrial practices, as well as marketing. Now, there is a wealth of opportunity for businesses to differentiate themselves from their competitors and create both a unique brand as well as a unique experience for their customers.
From damage control to a future in control
This article was originally published on the Mono Blog, Mono Weekly, a blogpost series written by senior specialist within MarTech. 2020 is history, and many things changed forever. The new normal comes with it a myriad of new trends, so which is the most important to you? And how are you going to take advantage of […]
Mega Trend 3: Customer Experience – The New Age Way
Customer Experience er tredje Mega Trend – jeg kalder den her for “UBER – metoden”. Customer Experience er større end marketing, det er en ledelsesfilosofi, og en vækststrategi der også giver marketing nye greb og metoder at arbejde efter. Marketing er industriens greb til at sælge varen til forbrugerne. Hver gang industrien oplever en revolution, udvikles der i […]
Mega Trend 2: Data – nu bliver det personligt
Data er Marketings anden Mega Trend – jeg kalder den her for “Amazon.com – metoden”. Marketing er industriens greb til at sælge varen til forbrugerne. Hver gang industrien oplever en revolution, udvikles der i marketing nye greb til at differentiere sig fra markedet. Data – nu bliver det personligt Den tredje industrielle revolution gav os i […]
New Age Marketing: Tre Mega Trends i marketing
Marketing er industriens greb til at sælge varen til forbrugerne. Hver gang industrien oplever en revolution, udvikles der i marketing nye greb til at differentiere sig fra markedet. Lige nu er den fjerde industrielle revolution over os, og markedet er igen ved at finde nye greb til at differentiere sig, og være det unikke brand, […]
